ABOUT US

The El Paso United Community Resiliency Center (CRC) aims to address the needs of individuals affected by the COVID-19 pandemic by increasing awareness and providing information and navigation services. 

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United Way of El Paso County, in collaboration with the City of El Paso, has established and activated the CRC in response to the COVID-19 pandemic. The center is a virtual platform that provides direct case management and resource navigation services to individuals/families within the El Paso region, who were directly impacted by the pandemic. It will increase awareness and allow direct access to the community resources available - connect community members in need with services, information and assistance that may address the need. 

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About Resource Navigation 

Resiliency navigators work closely with clients affected by or during the COVID-19 pandemic to learn their needs and develop a personalized plan to make gains towards recovery and resiliency. 

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The purpose of a resiliency navigator is to assist households in identifying and accessing programs and services that could help to build their resiliency and self-sufficiency. For the typical resident, understanding the many resources available, eligibility requirements, as well as complex applications and processes can be confusing and overwhelming. A resiliency navigator is trained to be adept at navigating these resources, helping to clear confusion and frustration for the households they work with and ultimately increasing access to these resources for families that may otherwise give up. A resiliency navigator serves as a one-stop information and referral resource to the many programs available in our community.